Most business owners have no idea whether their IT provider is doing a good job — until something breaks and they find out the hard way. This scorecard gives you a clear, honest picture in 10 minutes flat.
This scorecard is a self-assessment built from 30+ years of watching IT relationships work and fail. Answer the questions honestly and you'll know exactly where your provider stands — and where the gaps are.
Most businesses discover their IT provider is underperforming at the worst possible moment — during an outage, a security incident, or a failed backup. This scorecard lets you find the problems before they find you.
If your only measure of IT quality is "nothing's broken right now," you're flying blind. Good IT is invisible. Bad IT is invisible too — until it isn't. The scorecard helps you tell the difference.
Whether you stay with your current provider or start looking for a new one, knowing exactly where you stand gives you the leverage to demand better. You can't improve what you haven't measured.
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